We collect the necessary data to provide services and activate intelligent customer service algorithms. This includes registration information (name, email, company name) and connected channel data (such as API keys and bot tokens) to enable sending and receiving messages.
All access keys and stored databases are encrypted using strong encryption algorithms to prevent unauthorized access. We adhere to the principle of complete data isolation between users (Multi-Tenant Isolation).
When customers interact with your AI bot, we analyze inquiry content using artificial intelligence and your entered knowledge base to provide appropriate responses. We do not sell message data or use it for external promotional purposes.
Subscribers may request full account deletion at any time, upon which all data, knowledge bases, uploaded files, and connected channels will be permanently removed from the company's servers.